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International Diploma in Hospitality & Tourism Management
By Informatics Academy/NCC Education
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About Informatics Academy

The Informatics Academy has been institutionalized to ensure that its award, bearing the quality assurance mark, will be recognised and accepted by employers and universities for employment and transfer credit respectively.

The Informatics Academic Governance is the backbone on which the quality of our awards is judged. Collectively, the Academic Council interacts with the International Advisory Panel and thereby empowers Examination Council and Examination Board the authority to grant the Informatics Academy awards.

Represented by a group of respected and experienced academic leaders drawn from universities in the United Kingdom, Australia and the United States of America, each member of the International Advisory Panel brings with them a wide range of educational leadership and management experience. The Academic Council is responsible for the academic affairs for Institute of Information and Communication Technology, Institute of Business, Finance and Management, Institute of Engineering and Institute of Knowledge Economy.

You can get more information about the Informatics Academy from the following link: http://www.informaticsgroup.com/ia

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About NCC Education

Originally part of the National Computing Centre, NCC Education started offering IT qualifications in 1976 and from 1997 developed its Higher Education portfolio to include Foundation and Business programmes. With Accredited Partners in over 45 countries, five International Offices and Academic Managers worldwide, NCC Education employs the latest technologies for learning, assessment and support.

NCC Education qualifications range from ICT for schools to the International Degree Pathway in Business or IT. The programmes are recognised by universities, professional bodies and employers. Learners are able to upgrade their skills on professional development modular programmes or complete their University Degrees and Masters in their home country or in the UK.

Visit NCC Education official website: http://www.nccedu.com/

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About the Programme

The programme designed for those seeking a career in the tourism and service industry. It arms prospective junior executives with the core skills and fundamental knowledge in the hospitality and tourism business.

This programme also satisfies the growing demand in the area; it offers in-depth study and a high degree of specialisation of the hospitality and tourism industries. In addition, this programme aims to prepare students with a blend of educational knowledge and practical experience.

Programme Benefits

This programme offers students unique learning opportunities in academic studies and skills training. We provide a challenging and engaging curriculum with diverse learning opportunities, from classroom teachings to practical experiences.

Students will be trained by a team of well-qualified lecturers with professional industrial experiences.

The academic quality for this programme is high balanced with practical "hands-on" practices.

Hospitality & Tourism companies need skilled people at all levels, from Front line to Management Position, our tie ups with the strategic partners allows for possible internship programme and career opportunities.

Awarded by

Programme Duration

International Diploma in Hospitality and Tourism Management: about 12 months. Students are recommended to take 3-4 modules per term.

Entry Requirements

Minimum 16 years of age AND, any of the following;

  • 'N'/'O' level holders (English Medium) are required to complete the Enrichment modules for Critical Thinking and Learning Skills
  • 'N'/'O' level holders (Non English Medium) are required to complete the Enrichment modules for English for Communications, Critical Thinking and Learning Skills
  • Informatics International Foundation Programme Certificate
  • Other equivalent qualifications deemed suitable by Informatics Academy

Advancement Pathway

Programme Structure

MODULE NAME
DESCRIPTION
Principles of Management
This unit covers the Principles and Functions of Management. Students are taught the key elements in planning and decision-making and significance of different controls required in an organisation. Students will be able to appreciate the significance of different controls required in organisations, and develop an understanding in the process of organising the resources of the firm.
Marketing
This unit examines the role and value of marketing in today's increasingly competitive and dynamic environment. The management of the market function will be defined in diverse marketing situations. Marketing principles are covered to analyze, plan, implement and control policies designed to achieve marketing and corporate objectives in both profit and policies designed to achieve marketing and corporate objectives in both profit and non-profit organisations.
Principles of Accounting
This unit provides students with the basic principles of accounting and their application. Preparation of Trading and Profit & Loss Accounts, Balance Sheets and Cash Flow. Reports for sole traders and limited liability companies will be covered. The characteristics of cost behaviour will also be examined in this unit.
Principles of Business Communication
Business Communication is one of the most important aspects of Business Administration. Students will be taught to present a variety of data in both written and graphical form, and are kept abreast of current development in communications technology. The principles of business communications will also be extensively covered.
Introduction to Hospitality & Tourism
This module provides students with a macro view of the hospitality and tourism industry, its history, structure, transportation, travel, and the various key sectors of the industry. It also touches on the fundamentals of the business as well as information on products, procedures, technology and careers in the industry.
Hospitality Operations Management
Hospitality Operations Management describes the operations and procedures involved in managing the front desk of a hotel/lodging establishment. The systems used for such operations will be covered as well as the various aspects of managing the front desk. It will also develop an understanding of how various different departments of a hotel relate to the front office and how they collaborate to enhance customer satisfaction.
Tourism Operations Management
Tourism Operations Management describes how travel agencies operate in the tourism industry. Key skills to be gained in this module are the importance of itinerary planning and design, costing, destination research and pre and post tour phases. It also addresses the day-to-day operational issues faced by an agency. The management of the software used in the tourism industry will also be covered.
Customer Relationship Management
This module teaches the importance of service quality and customer relationship management and how these skills enhance an organization's ability to attract, satisfy and retain customers. This module also addresses how CRM can be utilised to various effect especially on evaluating the market, competitors and deriving strategies in increasing customer satisfaction.

Contact Us

Contact us to find out more about our programmes.